Privacy Policy
At Guwahati Book Café, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to ensure smooth order processing and improved customer experience. This may include:
a. Personal details
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Name
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Email address
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Phone number
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Billing and shipping address
b. Payment details
We do not store your full payment information. All card or wallet payments are processed securely through trusted payment gateways.
c. Order information
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Items purchased
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Transaction value
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Delivery preferences
d. Automatically collected information
When you browse our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages viewed
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Cookies and similar tracking technologies
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide order updates and customer support
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Improve our website, services, and product offerings
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Detect and prevent fraud or unauthorised activities
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Personalise your browsing experience
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Send promotional emails (only if you opt in)
We never sell your information to third parties.
3. Sharing Your Information
We may share your data only with trusted service providers, such as:
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Payment gateway partners
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Delivery and logistics partners
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Website hosting and analytics providers
These partners are authorised to use your information only to perform specific services on our behalf.
4. Cookies and Tracking Technologies
We use cookies to improve website functionality, analyse site traffic, and enhance your shopping experience.
You can manage or disable cookies through your browser settings, though some website features may not function properly without them.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
While we strive to protect your data, no method of online transmission is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to:
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Complete your purchases
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Meet legal, accounting, or reporting obligations
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Improve and maintain our services
You may request deletion of your data by contacting us.
7. Your Rights
Depending on your region, you may have the right to:
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Access the data we hold about you
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Request corrections or updates
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Request deletion of your personal information
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Opt out of marketing communications
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Withdraw consent where applicable
To exercise any of these rights, please contact us at hello@guwahatibookcafe.com.
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.
10. Contact Us
If you have questions, concerns, or requests regarding your privacy or this policy, please contact us at: